FAQ
How can we help?
Browse common questions about purchase, upgrade, usage, invoices, and support.
6 questions
Subscription
2 questionsYes! You can use WeChat Pay or Alipay through our platform.
Account Safety
2 questionsNo! Our self-service platform doesn't require your account or password.
Support
1 questionsWe'll process a refund per our policy. Refund timing depends on the payment platform. Contact support if you need help.
Plan Choice
1 questionsChoose a ChatGPT subscription for Codex coding. Pro supports GPT 6 Astra; model availability and usage limits depend on your account. For API access, see APIPool: API usage is billed separately from ChatGPT subscriptions.
